Privacy
Privacy Policy
This policy explains what information we collect, how we use it, and what stays local when you use ComLinker.
1. Information We Collect
- License and purchase information: email address, order reference, payment status, and activation delivery records.
- Support information: messages you send us and diagnostic files you choose to export and share.
- Website information: basic server logs such as IP address, browser type, requested pages, and timestamps.
2. Local Software Data
ComLinker is a Windows desktop application. TCP endpoint settings, COM port configuration, connection status, and local logs are primarily stored and used on your own computer. We do not receive those details unless you intentionally send diagnostics or support information to us.
3. How We Use Information
- Deliver activation codes and purchase confirmations.
- Provide technical support and troubleshoot reported issues.
- Operate licensing, payment, website, and download services.
- Improve product reliability, security, and documentation.
- Comply with legal, tax, payment, and fraud-prevention obligations.
4. Payment and Service Providers
Payments may be processed by PayPal or another payment provider. Those providers handle payment details under their own privacy policies. We do not store full credit card numbers or PayPal account passwords.
5. Security
We use reasonable technical and administrative safeguards to protect information from unauthorized access, loss, misuse, or disclosure. No online service or software distribution process can be guaranteed to be completely secure.
6. Retention
We keep purchase, licensing, support, and server-log information only as long as reasonably needed for product operation, support, legal compliance, security, and accounting.
7. Your Choices and Rights
You may contact us to request access, correction, or deletion of personal information where applicable. Some purchase and transaction records may need to be retained for legal, tax, fraud-prevention, or dispute-resolution purposes.
8. Changes to This Policy
We may update this Privacy Policy as ComLinker, payment processing, licensing, or legal requirements change. The updated date at the top shows when the latest version took effect.
Privacy questions or requests? Contact support@comlinker.xyz.